Important notice
This is a product privacy notice, not legal advice or a substitute for a jurisdiction-specific privacy policy. The organization operating ShieldPlay must review, complete and approve this text with qualified legal counsel before presenting it as a final legal document.
Data categories used by the product
| Category | Examples and purpose |
|---|---|
| Account and organization data | Email, profile and organization context used for access and support. |
| Server connection data | Server identity, version, agent heartbeat, health metrics and a server-specific API key. |
| Gameplay review data | Minecraft player UUID, player name, violations, check metrics, timestamps, incidents and punishment workflow records. |
| Support and billing data | Support ticket content, optional attachments, subscription status and payment-provider references. |
| Notification configuration | Webhook URLs, selected events and enabled state used to deliver alerts. |
Security and minimization
Server API keys are scoped to the individual server and should be rotated after exposure. Staff access is organization-scoped, owner-controlled and can be limited to exact check exemptions. Use only the metrics needed for a legitimate operational purpose, and do not put credentials or personal data in alert templates or public logs.
Questions and requests
For privacy questions, use the Contact page so the operating organization can assess the request under the laws that apply to it. Include enough account and organization information to identify the request, but never send secrets in a support message.